Stadionic Legal Terms

STADIONIC LEGAL TERMS

Netting Professionals, LLC d/b/a STADIONIC

Last updated: AUGUST 20, 2026

These Legal Terms apply to stadionic.com, NettingPros.com, and to every STADIONIC form, calculator, configurator, and interactive assessment tool, whether available now or introduced later.

How to use this document

This single document contains everything that governs your use of our websites and tools and your relationship with us regarding your information. It has seven parts:

Part A — Terms and Conditions. The agreement between you and us covering your use of our websites and tools.
Part B — Privacy Policy. What information we collect, how we use and disclose it, and the choices and rights you have.
Part C — Text Message Terms. The text messages we send and how to stop them.
Part D — Terms of Sale. The terms that apply when you place an order for products.
Part E — Dispute Resolution. Governing law, where disputes are decided, and time limits on claims.
Part F — Additional Terms for Canada.
Part G — General Provisions, including how to contact us at Section 58.

Contents: Part A — Terms and Conditions (Sections 1–19) · Part B — Privacy Policy (Sections 20–33) · Part C — Text Message Terms (Sections 34–39) · Part D — Terms of Sale (Sections 40–51) · Part E — Dispute Resolution (Sections 52–55) · Part F — Additional Terms for Canada (Section 56) · Part G — General Provisions (Sections 57–58)

Disputes between you and us are governed by Florida law and are decided in the state and federal courts located in Nassau County, Florida, as described in Part E.

PART A — TERMS AND CONDITIONS

1. Who We Are and What This Document Covers

Netting Professionals, LLC, a Florida limited liability company doing business as STADIONIC (“STADIONIC,” “we,” “us,” or “our”), operates the websites at stadionic.com and NettingPros.com (together, the “Site”) and makes available interactive assessment tools, calculators, configurators, forms, and similar applications (each a “Tool,” and together with the Site, the “Services”).

In this document, “you” means the person using the Services and, where you act on behalf of an organization, that organization as well.

These Legal Terms apply to every current and future Tool unless a specific Tool is presented with its own separate additional terms (a “Tool Addendum”). Where a Tool Addendum conflicts with this document, the Tool Addendum controls for that Tool only, and everything else here continues to apply.

2. Acceptance of These Terms

By accessing or using any Service, submitting information to us through the Services, checking an acceptance box, or clicking “Accept” or a similar control, you agree to Parts A, B, C, E, F, and G of this document. Part D applies when you place an order, as described in Section 40.

If you do not agree, do not use the Services.

3. Eligibility and Authority

You represent that you are at least 18 years old. If you are accepting on behalf of a company, school, school district, university, athletic department, municipality, or other organization, you represent that you have authority to bind that organization.

The Services are intended for business, professional, and institutional use in connection with athletic facility planning. They are not directed to children.

4. Where We Offer the Services

We offer the Services in the United States, including Puerto Rico and other United States territories, and in Canada.

We do not offer or direct the Services to individuals located in the European Economic Area, the United Kingdom, or Switzerland, and we do not intentionally collect personal information from individuals in those regions. If you are located outside the areas where we offer the Services, please do not use the Services or submit information to us.

Information we collect is stored and processed in the United States. If you are in Canada, see Part F.

5. What the Tools Are — and What They Are Not

The Tools are provided for research, discussion, and conceptual planning only. Any output of a Tool — including 3D models, dimensions, netting or padding configurations, layouts, scoring, pricing estimates, and recommendations — is illustrative and is intended to support a preliminary conversation with us. It is not a final design, a quotation, or a deliverable unless we expressly identify it as such in a signed STADIONIC proposal.

Some Tool outputs are generated in whole or in part by automated or algorithmic methods applied to the information you enter. Automated outputs may contain errors or omissions and must be independently reviewed by a qualified professional before you rely on them.

Any pricing shown on the Site is general information only, is subject to change, and does not constitute an offer. Prices for a specific project are set only in a written quote or proposal from us.

6. Not Engineering, Architectural, or Safety Certification

Nothing produced by a Tool constitutes engineering, architectural, code-compliance, or safety advice, and no Tool output should be relied upon as such. The Tools are not a substitute for a professional on-site assessment, sealed engineering drawings, or a formal STADIONIC proposal and submittal package. All dimensions, clearances, and system placements shown are approximate and are not for construction or fabrication.

7. Governing Authority Approval Required

Any padding, netting, wall protection, clearance, or field-of-play specification depicted or referenced by a Tool must be independently verified and approved by the governing sports authority applicable to your facility, which may include the NCAA, NFHS, NAIA, USA Softball, USA Baseball, your athletic conference, and any state, provincial, or local authority having jurisdiction.

Governing rules and standards change over time, and the version reflected in a Tool at any given moment may not be current. Final responsibility for rule compliance rests with the facility owner and its governing bodies, not with STADIONIC.

8. References to Governing Bodies

References in the Services to the NCAA, NFHS, NAIA, USA Softball, USA Baseball, or any other organization are for identification only. They do not constitute certification by, endorsement by, or affiliation with those organizations, and they do not certify compliance with their standards.

9. Acceptable Use

You agree that you will not, and will not permit any person or automated process acting on your behalf to:

use the Services other than for evaluation and planning in connection with a prospective or active project with us;
copy, scrape, crawl, harvest, index, frame, mirror, or systematically extract data or content from the Services by any automated means;
use the Services, or any content or output obtained from them, to train, fine-tune, evaluate, or develop any machine learning or artificial intelligence model;
reverse-engineer, decompile, disassemble, or attempt to derive the source code, structure, or underlying ideas of any Tool, except where this restriction is unenforceable under applicable law;
circumvent, disable, probe, scan, or test the vulnerability of any authentication, access control, rate limit, or security feature of the Services;
introduce any virus, worm, malicious code, or other harmful component into the Services;
interfere with the Services or place an unreasonable load on the infrastructure supporting them;
submit false, misleading, or unauthorized information, impersonate any person, or misrepresent your affiliation with any organization;
use the Services to develop, market, or support anything that competes with STADIONIC; or
use the Services in violation of any applicable law or any third party’s rights.

We may monitor use of the Services for compliance with this Section and may limit, throttle, or suspend access we reasonably believe violates it.

10. Your Submissions; License to Us; Feedback

Your Submissions. “Submissions” means information and materials you enter into or upload to a Tool or send us through the Services, including facility dimensions, existing conditions, site photographs, drawings, specifications, budget and timeline information, and messages. You retain ownership of your Submissions.

License to us. You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, modify, create derivative works from, and use your Submissions in order to operate and improve the Services, generate Tool outputs for you, prepare proposals and quotes, provide support, and otherwise carry out our relationship with you. We handle personal information in your Submissions as described in Part B.

Your representations. You represent that you have all rights necessary to provide your Submissions and grant this license, and that your Submissions do not infringe any third party’s rights or violate any confidentiality obligation you owe.

Aggregated and de-identified data. We may create aggregated or de-identified data from your Submissions and from usage of the Services, and may use that data for any lawful business purpose, including product development, benchmarking, and marketing, provided it does not identify you or your organization.

Feedback. If you send us suggestions, ideas, feature requests, or other feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without restriction, attribution, or compensation. We are not obligated to keep feedback confidential.

11. Software You Download From Us

If we make any Tool available as a downloadable package or installable application, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use one copy solely for internal evaluation and planning in connection with a prospective or active project with us, subject to this document. You may not distribute, sell, lease, sublicense, or make the package available to any third party, and you may not remove or alter any proprietary notice. This license terminates automatically when your access to the Services ends, at which point you must stop using and delete all copies. Any third-party or open-source components are licensed under their own terms, which control over this Section as to those components.

12. Our Intellectual Property; Confidentiality

The Services, including all Tools, 3D models, design elements, underlying code, databases, and content, are the property of STADIONIC or its licensors and are protected by intellectual property laws. STADIONIC and the STADIONIC logo are our trademarks. Except for the limited rights expressly granted here, no right, title, or interest in the Services is transferred to you.

Non-public information about the Services, including pricing logic, configuration methodology, and unreleased features, is our confidential information, and you agree not to disclose it to any third party without our prior written permission.

13. Electronic Communications and Electronic Signatures

You consent to receive communications, agreements, notices, and disclosures relating to the Services electronically — by posting on the Site, by email to the address you provide, or, where you have consented under Part C, by text message. You agree these electronic communications satisfy any legal requirement that a communication be in writing.

You agree that clicking or checking a control indicating acceptance, and any other action by which you indicate assent electronically, constitutes your electronic signature, is legally binding, and has the same effect as a handwritten signature under the federal Electronic Signatures in Global and National Commerce Act, comparable state law, and applicable Canadian electronic-documents legislation. We may retain a record of that acceptance, including its date, time, and associated technical information.

You may withdraw consent to receive communications electronically, or request a paper copy of an electronic record, by contacting us using the information in Section 58. Withdrawing consent may mean we can no longer provide access to the Tools. You are responsible for keeping your contact information current.

14. Accessibility

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or a successor version, for the Site, the Tools, and this document. We aim to present this document in plain language, in a format that can be read on a small screen, printed, and used with assistive technology.

If you use assistive technology and encounter a barrier in any part of the Services, need information from a Tool in an alternative format, or have difficulty exercising any right described in Part B, contact us using the information in Section 58 and we will work with you to provide the information or functionality you need.

15. No Warranty

THE SERVICES, INCLUDING THE SITE AND ALL TOOLS, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR COMPLIANCE WITH ANY RULE SET OR BUILDING CODE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, OR SECURE, OR THAT ANY DEFECT WILL BE CORRECTED. ANY PRICING, SCORING, OR CONFIGURATION GENERATED BY A TOOL IS NON-BINDING AND SUBJECT TO FORMAL QUOTATION.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this Section may not apply to you. In that case, those warranties are limited to the minimum duration and scope permitted by applicable law.

This Section applies to the Services. Warranties for products you purchase are in Section 46.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STADIONIC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, OR FOR THE COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR PARTS A, B, OR C OF THIS DOCUMENT WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR ACCESS TO THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply even if a remedy fails of its essential purpose, and they do not apply to liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so parts of this Section may not apply to you.

This Section applies to the Services. Liability for products you purchase is limited by Section 48, not this Section. Nothing here limits or affects any separate signed agreement, proposal, or purchase order governing the sale, fabrication, or installation of products.

17. Indemnification

You agree to indemnify, defend, and hold harmless STADIONIC and its members, officers, employees, and agents from and against any claims, demands, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Services; (b) your reliance on any Tool output without the independent verification required by Sections 6 and 7; (c) your Submissions; (d) your violation of this document; or (e) your violation of any applicable law or third-party right.

We will give you prompt written notice of any claim for which we seek indemnification, and you will control the defense and settlement, except that you may not settle in a manner imposing any obligation or admission on us without our prior written consent. We may participate in the defense at our own expense and may assume control if you fail to defend diligently.

This Section is subject to Section 55.

18. Suspension and Termination

We may suspend or terminate your access to any Service at any time, with or without cause or notice, including if we reasonably believe you have violated this document. You may stop using the Services at any time.

The following survive termination or expiration of your access: Sections 5 through 12, 15 through 17, Parts B and C as to information already collected, Part D as to any order already placed, and Parts E, F, and G, together with any other provision that by its nature should survive.

19. Changes to the Services and to This Document

We may modify, suspend, or discontinue any Service, or any part of it, at any time.

We may revise this document by posting an updated version with a new “Last updated” date. If a revision is material, we will provide reasonable notice — for example by posting a notice on the Site, presenting a renewed acceptance step before you next use a Tool, or emailing you if we have your address — and, where required by law, we will obtain your consent before the change takes effect. Your continued use of the Services after a revised version takes effect constitutes acceptance of it. If you do not agree to a revision, stop using the Services before it takes effect.

Changes to Part D. A revision to Part D applies only to orders placed after it takes effect. The version of Part D in effect when you placed your order governs that order.

PART B — PRIVACY POLICY

20. Scope of This Privacy Policy

This Part describes how we collect, use, disclose, and protect information in connection with the Services. It applies to the Site and to every Tool in the same way. Where a specific Tool has data practices that differ from this Part, those differences will be described in a Tool Addendum, which controls for that Tool.

Section 4 describes where we offer the Services and states that information is stored and processed in the United States.

21. Information We Collect

We collect the following categories of personal information. The category names follow those used in California law so you can compare our practices with other companies’ disclosures.

Category	Examples of what we collect	Where it comes from
Identifiers	Name, employer or institution, job title, business email address, business and mobile telephone number, mailing address, account credentials, IP address, device identifiers, and unique online identifiers.	Directly from you; automatically from your device; from your institution or a colleague who refers you.
Customer records	Contact records and records of your acceptance of terms, including the date, time, and electronic signature associated with that acceptance.	Directly from you.
Commercial information	Products, systems, and configurations you considered or explored; saved assessments; quote, order, and project history; records of communications with our team.	Directly from you; generated by our Tools from your inputs.
Internet or other electronic network activity	Pages and screens viewed, features used, Tool inputs and selections, session duration, referring and exit pages, clicks, and interaction with our emails, text messages, and advertisements.	Automatically from your device through cookies, local storage, pixels, tags, SDKs, and similar technologies.
Geolocation data	Approximate city- and region-level location derived from your IP address. We do not collect precise geolocation.	Automatically from your device.
Professional or employment-related information	Your role, department, athletic conference or division, and the facility or facilities you are responsible for.	Directly from you.
Facility and project information	Field and facility dimensions, existing conditions, sport and level of play, budget range, timeline, and similar planning inputs.	Directly from you.
Inferences	Profiles and preliminary assessments our Tools generate from your inputs and activity, including product fit and configuration recommendations.	Derived by us from the categories above.

22. Sensitive Personal Information

We do not intentionally collect sensitive personal information as that term is defined under applicable privacy laws — for example government identification numbers, financial account numbers, precise geolocation, racial or ethnic origin, religious beliefs, union membership, genetic or biometric data, health information, or the contents of your mail, email, or text messages.

We do not sell or share sensitive personal information, and we do not use or disclose it for purposes other than those permitted by law. Please do not submit sensitive personal information to us through the Services.

23. How We Use Information

We use the information we collect to:

provide, operate, secure, and improve the Services, including generating Tool outputs such as configurations, scoring, and preliminary assessments;
communicate with you about your account, a facility assessment, a quote, an order, an active project, or a support request;
send you marketing and follow-up communications by email and telephone, and — where you have given the consent described in Part C — by text message, based on how you use the Site or a Tool;
maintain your accepted terms, saved assessments, and display preferences across sessions;
analyze usage of the Site and the Tools, including to understand engagement;
market our products and services, including through personalized or targeted advertising delivered on other websites and platforms, as described in Section 24;
detect, investigate, prevent, and address fraud, security incidents, abuse, and technical problems;
maintain records of consent, opt-out requests, and do-not-contact requests as required by law; and
comply with our legal obligations, respond to lawful requests, establish or defend legal claims, and enforce this document.

24. How We Disclose Information; Sale and Sharing

24.1 Advertising and analytics partners

The Site and the Tools use cookies and similar technologies that may include third-party advertising and analytics technologies. Through them, we may disclose personal information — including identifiers, internet or other electronic network activity, geolocation data, and inferences — to third-party advertising, retargeting, and analytics providers. Those providers use that information to show you advertisements on other websites and platforms that are more relevant to your interests, to help us send follow-up communications based on your interactions with the Services, and to help us measure and improve our advertising.

This activity may be considered a “sale,” “sharing,” or processing for “targeted advertising” under certain U.S. state privacy laws, even though we do not receive money in exchange for it. Section 27 explains how to opt out.

We do not sell or share sensitive personal information, and we do not sell or share the personal information of anyone we know to be under 16 years of age. Your mobile telephone number and your text messaging consent are excluded from the disclosures described in this Section, as stated in Section 39.

24.2 Other recipients

Recipients	What we disclose	Purpose
Service providers and contractors — website and Tool hosting, e-commerce platform, analytics, email and text message delivery, customer relationship management, payment processing, shipping and logistics, and customer support	Any category in Section 21, as needed for the service	To perform services for us. These parties are contractually restricted to using the information for that purpose.
Professional advisors — lawyers, accountants, auditors, insurers	Any category, as relevant	To obtain advice and to establish or defend legal claims.
A successor entity in a merger, acquisition, financing, reorganization, or sale of assets	Any category	In connection with the transaction and its diligence.
Government authorities, courts, and other parties	Any category, as applicable	Where required by law or legal process, or where we reasonably believe disclosure is necessary to protect our rights, safety, or property, or that of others.

Except as described in Section 24.1, we do not disclose your personal information to third parties for their own independent marketing of their own products.

25. Cookies, Local Storage, and Similar Technologies

The Site and the Tools use cookies, browser local storage, pixels, tags, SDKs, and similar technologies, which may include third-party advertising and analytics technologies. We use them to keep the Services working, remember your preferences and your prior acceptance of terms, understand how you use the Services, and support the advertising and follow-up communications described in Section 24.

Where a Tool stores information locally on your device — for example to remember display preferences or a saved assessment — you can clear that local storage at any time through your browser settings. Clearing local storage does not delete information we have already collected on our servers or already disclosed to third parties.

Most browsers let you block or delete cookies. If you block cookies, some features may not function properly. Where required by applicable law, we will present a cookie consent banner and obtain your consent before setting non-essential cookies. Your choices regarding advertising cookies are described in Section 27.

Information stored locally in your browser persists on your device until you or your browser clears it.

26. Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” (“DNT”) setting. There is no common industry standard for interpreting DNT signals, and the Site and the Tools do not currently respond to legacy DNT browser headers.

The Site and the Tools do recognize and honor the Global Privacy Control (“GPC”) opt-out preference signal. If you visit with GPC enabled, we treat that signal as a request to opt out of the sale or sharing of personal information and of processing for targeted advertising, for the browser and device you are using. Because GPC is a browser- and device-level signal, it does not carry to other browsers or devices, and it does not apply to information we collect offline or by telephone. Instructions for enabling GPC are available at globalprivacycontrol.org.

As described in Section 24.1, third parties may collect information about your online activities over time and across different websites and online services when you use the Services.

27. Your Privacy Choices — Opting Out of Sale, Sharing, and Targeted Advertising

Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information, or of its use for targeted advertising. This right applies to information collected through the Site and through every Tool. You can exercise it in any of these ways:

Use the opt-out page. Follow the “Your Privacy Choices” link in the footer of stadionic.com and complete the form. This opts out the browser and device you are using, and, if you provide your email address there, the related customer account.
Enable Global Privacy Control in your browser, as described in Section 26.
Contact us using the information in Section 58 and tell us you want to opt out. We will apply your request across both of our websites and to your customer records.

A note about our two websites. stadionic.com and NettingPros.com are operated as separate online stores. A browser-level opt-out you make on one site does not automatically carry over to the other, and the opt-out page is currently offered on stadionic.com. If you want your opt-out applied to both sites, use the third method above and we will apply it to both.

Exercising this right will not result in any denial of service, different pricing, or different quality of service.

Authorized agent. You may designate an authorized agent to submit a request for you. We may require written proof of the agent’s authority and may still require you to verify your identity directly with us.

Sensitive personal information. As stated in Section 22, we do not collect sensitive personal information, so there is no use of it for you to limit. If that changes, we will update this document and provide the required limitation right.

28. Your Privacy Rights and How to Exercise Them

Depending on where you live, the law may give you rights regarding your personal information. Where applicable law grants them, those rights may include the right to:

know or access the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties to whom we disclose it;
correct inaccurate personal information we maintain about you;
delete personal information we have collected from you, subject to exceptions permitted by law;
obtain a portable copy of your personal information in a readily usable format;
opt out of the sale or sharing of your personal information or of targeted advertising, as described in Section 27;
opt out of profiling in furtherance of decisions that produce legal or similarly significant effects;
appeal a decision we make about your request; and
not be discriminated or retaliated against for exercising any of these rights.

28.1 How to submit a request

Email us using the address in Section 58 with “Privacy Request” in the subject line. To opt out of sale, sharing, or targeted advertising, you may also use the methods in Section 27. You may also raise a request with your STADIONIC project manager, who will route it to the right person.

28.2 How we verify and respond

We will acknowledge your request within 10 business days and will verify your identity before acting on it. To verify you, we will ask you to confirm information we already hold — typically the email address or telephone number associated with your activity, together with details of your facility or project. We will not ask for more information than we reasonably need, and we will use what you provide for verification only.

We will respond substantively within 45 calendar days. If we need more time, we will tell you within that period and may take up to an additional 45 days. If we decline your request in whole or in part, we will tell you why. There is no charge unless a request is excessive or repetitive, in which case we will tell you before proceeding.

Appeals. If we decline to act on your request, you may appeal by emailing us with “Privacy Appeal” in the subject line. We will respond within the time required by applicable law and, if we deny the appeal, we will tell you how to contact your state attorney general or other applicable authority.

29. Marketing Email and Telephone Calls

This Section covers marketing by email and telephone. Text messages are covered in Part C. Stopping marketing communications does not stop communications about an active project, a pending quote, an order, or a support request you initiated.

Email. If you provide your email address, we may send you marketing email about our products, services, and facility planning resources. Every marketing email includes a working unsubscribe mechanism and our physical mailing address, and identifies us as the sender. You may unsubscribe at any time using that mechanism. We will process your request promptly and in no event more than 10 business days after we receive it.

Telephone calls. We may call the telephone number you provide to follow up on an assessment, a quote, an order, or your use of a Tool. You may ask us to stop calling at any time by telling the caller or by contacting us using the information in Section 58. We maintain an internal do-not-call list, we honor requests within 10 business days, and we retain those requests for at least five years. We make marketing calls only between 8:00 a.m. and 9:00 p.m. in your local time zone, and we do not make more than three calls to the same person about the same subject in any 24-hour period.

30. Children’s Privacy

The Services are intended for business, professional, and institutional users who are at least 18 years old, and are not directed to children.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us using the information in Section 58 and we will delete it. We do not have actual knowledge that we sell or share the personal information of any consumer under 16 years of age, and we do not knowingly do so without the opt-in consent required by applicable law. If we learn we have collected personal information from a child in a manner not permitted by law, we will take steps to delete it.

31. How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this document, and then delete, aggregate, or de-identify it.

Our work is project-based and the systems we supply are often in service for many years. A netting or padding system installed today may need warranty support, replacement parts, or a matching reconfiguration long afterward, and the facility information behind it is what allows us to help. For that reason we do not apply a single fixed deletion date to every category. We use the criteria below, tied to your relationship with us and to the service life of the systems we supply.

Category	The criteria we use
Identifiers and customer records	For as long as you or your organization remain an active or prospective customer, and afterward for as long as we reasonably need the records to support a system we supplied, answer warranty questions, and establish or defend legal claims. We review these records periodically and remove those we no longer need.
Commercial information; facility and project information; inferences	For the service life of any system we supplied for the facility, together with its warranty period, and afterward for as long as we reasonably need the information to support replacement, repair, or reconfiguration. Where no system was supplied, for as long as the opportunity remains active and a reasonable period afterward.
Saved assessments and Tool inputs	For as long as you continue to use them. Each time you open, edit, or share a saved assessment, we keep it going forward from that date. We may remove assessments not opened for an extended period, and we will not remove one that is part of an active quote, order, or project.
Internet or other electronic network activity; geolocation data	For as long as we reasonably need it to understand engagement and improve the Services, after which it is aggregated or de-identified. Retention is also limited by the default settings of the analytics tools we use, and cookie lifetimes are generally much shorter.
Records of consent, opt-out requests, and do-not-contact requests	At least five years from the date of the request, because telemarketing and messaging rules require us to keep them. We keep these records even after we delete other information about you — precisely so we continue to honor your request.
Order, tax, and accounting records	For as long as required by tax, accounting, and recordkeeping obligations.
Records needed for legal obligations, disputes, or agreements	For as long as needed to comply with the obligation, resolve the dispute, or enforce the agreement, plus the applicable limitations period.

Continued use extends these periods. Each period runs from your most recent interaction, not from when we first collected the information. If you return to a saved assessment, reopen a project, or contact us again, the relevant period starts over from that date. A gap in activity will not cause us to delete information you are still using.

You can ask us to delete sooner. Separately from the criteria above, you may ask us to delete personal information we hold about you at any time, as described in Section 28. We will honor that request except where we are required or permitted by law to keep the information — for example records of your consent or opt-out requests, records we need for a legal claim or warranty obligation, or records we must keep for tax purposes. Where we cannot delete everything, we will tell you what we kept and why.

32. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If we become aware of a security incident affecting your personal information, we will notify you and the appropriate authorities as and when required by applicable law, including Florida’s data breach notification statute and, for individuals in Canada, applicable Canadian requirements.

Please do not send us confidential or sensitive information by unencrypted email or text message.

33. Third-Party Websites

The Services may link to websites, applications, and services operated by third parties, including governing sports authorities, manufacturers, and distributors. This document does not apply to those third parties and we are not responsible for their privacy practices. Review their policies before providing information to them.

PART C — TEXT MESSAGE (SMS) TERMS

34. What Text Messages We Send

We currently use text messages only for transactional and service messages — messages about a facility assessment, a quote, an order, a shipment, a delivery, an installation appointment, an active project, or a support request you initiated.

We do not currently send marketing text messages. If we introduce them, we will first obtain your separate express written consent through a distinct opt-in, and that consent will never be a condition of purchasing any product or service or of receiving a quote, an assessment, or access to any Tool. Nothing in this document authorizes us to send you marketing text messages without that separate consent.

35. Consent

If you give us your mobile telephone number in connection with a quote, an order, a project, or a support request, and agree to receive text updates, you give us your prior express consent to send you recurring automated text messages at that number for the transactional and service purposes described in Section 34, including messages sent using automated technology.

You represent that you are at least 18 years old and that you are the subscriber to the mobile number you provide, or a customary user of that number with authority to consent on the subscriber’s behalf. You agree to tell us promptly if you give up or change that number, and you agree that we are not liable for messages delivered to a number you provided after it has been reassigned to another person where you did not notify us of the change.

36. Message Frequency and Cost

Message frequency varies based on your order and project activity. Message and data rates may apply, and your mobile carrier may charge you for messages you send and receive. We do not charge for text messages. Mobile carriers are not liable for delayed or undelivered messages. Not all mobile carriers or devices are supported.

37. How to Stop Messages

Reply STOP to any message from us to stop all messages. We also honor QUIT, END, REVOKE, OPT OUT, CANCEL, and UNSUBSCRIBE, and we will honor any other reasonable words or phrases that clearly tell us you no longer want messages.

You are not required to use any particular method. You may also stop messages by contacting us using the information in Section 58, by replying to any of our messages in your own words, or by telling any STADIONIC employee you are working with.

After you opt out, we will send you one confirmation message containing no marketing content, and then we will stop. Your request applies to all of our automated text messages and calls, not only the category of message you replied to, unless you tell us otherwise in response to that confirmation message. We will honor your request as soon as practicable and in no event more than 10 business days after we receive it. If you later want to receive messages again, you will need to opt in again.

Stopping automated text messages does not prevent us from contacting you individually about an active order or project by telephone or email.

38. Help and Support

Reply HELP to any message for assistance, or contact us using the information in Section 58.

39. Your Mobile Number and Your Privacy

We do not sell, rent, or share your mobile telephone number or your text messaging consent with third parties for their own marketing purposes. We disclose your mobile number only to the service providers that deliver messages on our behalf, and only for that purpose. Mobile opt-in information is excluded from the advertising and analytics sharing described in Section 24.1.

We send text messages only between 8:00 a.m. and 9:00 p.m. in your local time zone, except where a message concerns an urgent delivery or installation matter you have asked us to communicate about.

How long we keep records of your consent and of any opt-out request is described in Section 31.

PART D — TERMS OF SALE

40. When This Part Applies

This Part applies to all sales of goods by Netting Professionals, LLC d/b/a STADIONIC (“Seller”) to the entity or person (“Buyer”) completing a sales order (“Sales Order”) for the purchase of goods (“Goods”) as detailed in the Sales Order. This Part together with the applicable Sales Order (collectively, the “Sales Agreement”) constitutes the entire agreement relating to that purchase and supersedes all prior or contemporaneous understandings or statements on that subject.

Any terms submitted by either party that are in addition to or inconsistent with the Sales Agreement — including terms in a purchase order, order acknowledgment, quotation, invoice, bill of lading, or other instrument — are not binding and are expressly rejected, unless agreed in writing and signed by both parties.

By placing an order for Goods, Buyer affirms that Buyer is of legal age to enter into the Sales Agreement and has reviewed, accepts, and is bound by this Part. If Buyer places an order on behalf of an organization or company, Buyer affirms that Buyer has legal authority to bind that organization or company.

Where Buyer and Seller have signed a separate proposal, contract, or purchase agreement covering the same Goods, that signed agreement controls over this Part to the extent of any conflict.

41. Prices; Payment

The purchase price of the Goods will be as stated in the applicable Sales Order (“Price”), which includes any applicable sales tax unless Buyer first provides Seller a valid tax exemption certificate. All Sales Orders are subject to credit approval by Seller.

Unless the Sales Order specifies otherwise, Buyer shall pay all amounts due within thirty (30) days from the date of the applicable invoice, provided that Seller may require pre-payment of all or part of the Price as determined by Seller in its sole and absolute discretion. All past due amounts bear interest at the lower of 1.50% monthly (18% annually) or the maximum amount allowed by applicable law.

If Buyer fails to make payments or otherwise breaches a material obligation, Seller may, at its option and by written notice to Buyer, terminate the Sales Agreement or defer shipments or performance.

42. Custom Orders

Custom specifications for Goods, if any, will be detailed in the applicable Sales Order. Buyer is solely responsible for confirming that those specifications are designed to meet Buyer’s requirements. Upon execution of the Sales Order, Buyer assumes sole responsibility for the full cost of the custom Goods, including product cost, any related service (including installation), and shipping costs.

43. Changes and Cancellations

Buyer may not cancel or change a Sales Order without Seller’s written consent. In no event may Buyer cancel or change a Sales Order where Seller has scheduled shipment or started fabrication of the Goods within thirty (30) days of Buyer’s request.

To cancel or change an open Sales Order, Buyer must deliver a written request to Seller, which Seller may approve or reject in its sole and absolute discretion. Where Seller approves the request, Seller is entitled to charge Buyer, and Buyer must pay, a cancellation charge equal to the cost of work completed and charges for materials purchased for the Sales Order.

44. Delivery

Unless the Sales Order specifies otherwise, all Goods are shipped at Buyer’s expense and all shipments are F.O.B. Seller’s or its suppliers’ distribution centers. Seller has the right to select the mode and carrier of shipment.

45. Inspection for Damages and Acceptance

Upon receipt of the Goods, Buyer shall immediately inspect the Goods, confirm the receipt quantity, and take photographs of the Goods and packaging condition. Unless Buyer provides Seller written notice of a claim for damaged Goods or shortages within five (5) business days after receipt of shipment, the Goods are deemed finally inspected, checked, and accepted by Buyer.

Claims for damaged Goods due to shipping damage will not be approved without photographic evidence of the Goods while on the shipping trailer.

46. Warranties

Seller warrants that Goods will conform to the description in the Sales Order and be free from defects in material or workmanship. This warranty runs one (1) year from delivery, unless a longer or different warranty period or scope is stated in the Sales Order, Seller’s written proposal, product warranty documentation, or a manufacturer’s warranty — in which case that period and scope control. Where Goods carry a transferable manufacturer’s warranty, Seller passes its benefit through to Buyer, and the manufacturer, not Seller, performs it.

Except for the above and any additional warranty Seller gives Buyer in writing, Seller disclaims all other warranties, express or implied, oral or written, including merchantability and fitness for a particular purpose. No statement by any employee, representative, or dealer creates a warranty unless in writing and signed by Seller. Where an implied warranty cannot be excluded under applicable law, it is limited to the duration of the applicable written warranty period.

Purely as an accommodation to Buyer, Seller may refer or suggest third parties for Buyer to independently hire to install the Goods (each an “Installer”). Seller makes no warranties, express or implied, and specifically disclaims all liability and disclaims and excludes any and all warranties of merchantability, fitness for a particular purpose, or workmanship as to any construction means and methods or any other services performed by any Installer.

47. Remedies

If Buyer is in default or otherwise breaches the Sales Agreement, Seller is entitled to pursue any and all remedies, legal or equitable, including an action to recover the total Price, as well as its costs of enforcing the Sales Order, including reasonable attorneys’ fees.

If Buyer alleges Seller to be in default under Section 46, Buyer shall give written notice to Seller stating the same, and Seller shall repair or replace the defective or non-conforming Goods within a reasonable time period, which is Buyer’s sole and exclusive remedy for that breach.

48. Limitation of Liability for Goods

Neither party will be liable to the other for any consequential, special, incidental, indirect, exemplary, or punitive damages or losses, or any loss of profits, revenues, opportunities, goodwill, or capital. Seller’s total liability under the Sales Agreement is limited to the Price giving rise to the claim.

This Section, and not Section 16, governs liability for Goods.

49. Indemnity for Goods

Buyer shall defend, indemnify, and hold harmless Seller and its affiliates and their respective officers, directors, and employees from and against any claims, liabilities, losses, damages, or injuries of any kind (including reasonable attorneys’ fees) caused by Buyer or the use or misuse of the materials by Buyer or any third party after Buyer’s receipt of them. Buyer has no obligation to indemnify to the extent the relevant claim or liability is caused by an indemnified party. This Section does not relieve Buyer of any pro rata, proportional, contributory, or other allocation of liability under applicable law.

This Section is subject to Section 55.

50. Copyrights and Licenses

Seller is deemed the author of the tangible and intangible creative work used to manufacture the Goods, including drawings, specifications, models, and similar items (“Instruments of Service”).

Upon Buyer’s written request, Seller shall provide copies of the Instruments of Service to Buyer, conditioned on Buyer’s full payment of the Price and compliance with this Part. Buyer, or its assigns as authorized by Seller in writing, has a perpetual, nonexclusive license to use the Instruments of Service for installation or maintenance of the Goods, provided that Buyer agrees to indemnify and hold harmless Seller from all costs and expenses, including cost of defense, related to claims and causes of action asserted by any person or entity to the extent those costs and expenses arise from Buyer’s or its authorized assignee’s use of the Instruments of Service.

Buyer shall not reproduce or make the Instruments of Service available to third parties without Seller’s prior written consent, other than for installation or maintenance of the Goods. Buyer shall indemnify Seller for all costs and expenses incurred by Seller to enforce any copyright violations resulting from Buyer’s breach of these obligations.

51. Returns

Returns may be accepted on a case-by-case basis. Customized products may not be returned. Standard and stock products may be returned within 90 days of purchase. A restocking fee will be assessed against the refund. Refunds are available only once the product is received, inspected, and restocked at a STADIONIC location. Restocking fees may range from 20% to 40% depending on the product. Contact our sales or customer service team using the information in Section 58 for more information on returns and restocking.

PART E — DISPUTE RESOLUTION

52. Governing Law and Venue

This document, and any dispute arising out of or relating to it, the Services, or the Goods, is governed by the laws of the State of Florida, without regard to conflict-of-laws principles.

Each party submits to the exclusive venue and jurisdiction of the state and federal courts located in Nassau County, Florida, for any such dispute, and waives any objection based on inconvenient forum. Either party may bring an individual action in small claims court for any claim within that court’s jurisdiction.

If you are a resident of Canada, this Section applies except to the extent the law of your province requires otherwise.

53. Informal Resolution First

Before starting a lawsuit, the party raising the dispute must send the other a written notice describing the claim, the relief sought, and the contact information of the party raising it. Notice to STADIONIC must be sent by email and by mail to the addresses in Section 58, with “Notice of Dispute” in the subject line or on the envelope. The parties will then attempt in good faith to resolve the dispute for 60 days, and the limitations period is tolled during that period.

This Section does not prevent either party from seeking temporary or preliminary injunctive or other equitable relief at any time to prevent or stop actual or threatened infringement, misappropriation, or violation of its intellectual property rights, its confidential information, or the security of the Services.

54. Time Limit on Claims

To the fullest extent permitted by law, any claim arising out of or relating to the Services or to Parts A, B, C, or G of this document must be filed within one year after the claim arose, or it is permanently barred. This Section does not apply to any claim for which applicable law prohibits shortening the limitations period, and does not apply to any claim arising under Part D or a Sales Order.

55. Limits on This Part

Government entities. If you are a federal, state, provincial, local, or other government entity, or a public school district, public university, or other public body, and applicable law prohibits you from agreeing to an indemnification obligation, to a shortened limitations period, or to the governing law or venue stated in this document, then those provisions do not apply to you to the extent of that prohibition, and the remainder of this document continues to apply.

Residents of Canada. If you are a resident of Canada, Section 54 does not apply to any claim you bring as a consumer to the extent the law of your province renders it unenforceable, and nothing in this document limits any right you have to bring a complaint to a regulator or to the courts of your province.

Everywhere. Nothing in this document waives any right or remedy that cannot be waived under applicable law.

PART F — ADDITIONAL TERMS FOR CANADA

56. If You Are in Canada

This Part applies in addition to the rest of this document if you are located in Canada. Where it conflicts with another Part, this Part controls for you.

Consent to our handling of your information. We collect, use, and disclose your personal information with your consent, as described in Part B, or as otherwise permitted or required by law. Much of the information we hold is business contact information — your name, title, employer, business email address, business telephone number, and business address — which we use solely to communicate with you in connection with your role and your organization’s projects.

Where your information is stored. Your personal information is stored and processed in the United States by us and by our service providers, and while it is there it is subject to United States law, including lawful access requests by United States authorities.

Commercial electronic messages. We send commercial email and other commercial electronic messages to recipients in Canada only where we have express or implied consent to do so, including consent implied by an existing business relationship. Every commercial electronic message we send identifies us, gives our contact information, and includes an unsubscribe mechanism. We honor unsubscribe requests within 10 business days. You may withdraw your consent at any time using that mechanism or by contacting us using the information in Section 58.

Access, correction, and complaints. You may ask us for access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, by contacting us as described in Section 28. We will respond within 30 days where applicable law requires it. If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner of Canada or, where applicable, to the privacy regulator of your province.

Additional provincial rights. Some provinces give residents additional rights regarding personal information. Where they apply to us, we will honor them. Contact us using the information in Section 58 and we will help you exercise any right available to you.

Dispute resolution. See Sections 52 and 55 for governing law, venue, and how they apply to you.

PART G — GENERAL PROVISIONS

57. General

Entire agreement. This document, together with any applicable Tool Addendum, constitutes the entire agreement between you and STADIONIC regarding the Services and supersedes all prior understandings on that subject. It does not supersede any separate signed agreement, proposal, or purchase order governing the sale, fabrication, or installation of products. As to a purchase of Goods, Section 40 states what the entire agreement is.
Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions remain in full effect. Section 56 is governed by its own severability rule.
No waiver. A party’s failure to enforce any provision is not a waiver of that provision or any other.
Assignment. You may not assign or transfer this document or any Sales Agreement, by operation of law or otherwise, without our prior written consent; any attempted assignment without consent is void. We may assign freely, including in connection with a merger, acquisition, or sale of assets.
Notices. We may give you notice by email to the address you provided, by text message where you have consented under Part C, or by posting on the Site. You must give us notice by email and, for any notice under Part E, also by mail, using the information in Section 58. Notice is effective when sent, for email and posting, and on receipt, for mail.
Force majeure. Neither party is responsible for any failure or delay in performing — other than an obligation to pay money — caused by events beyond that party’s reasonable control, including acts of God, severe weather, fire, flood, earthquake, labor disputes or disruption, supply or material shortages, delays in transportation, utility or telecommunications failure, denial-of-service attack, epidemic, war, civil disorder, terrorism, or changes in law or governmental action.
No third-party beneficiaries. This document does not create any third-party beneficiary rights.
Relationship. Nothing here creates any partnership, joint venture, agency, or employment relationship.
Export compliance. You agree to comply with all applicable export, re-export control, and sanctions laws in connection with your use of the Services and any Goods.
Government users. If you are a government entity, the Services are provided as commercial items, and any rights beyond those in this document must be agreed in a separate signed writing. See also Section 55.
Headings; interpretation. Headings are for convenience only and do not affect interpretation. “Including” means “including without limitation.”

58. Contact Us

Questions about this document, requests regarding your personal information, notices under Part E, and questions about a formal facility assessment, current rule verification, a binding proposal, or a return can be directed to:

Netting Professionals, LLC d/b/a STADIONIC

Mailing address: P.O. Box 17183, Fernandina Beach, Florida 32035

Physical address: 850716 US-17, Yulee, Florida 32097

Email: info@stadionic.com

Telephone: 844.620.2707

Websites: stadionic.com and NettingPros.com

For privacy requests, use “Privacy Request” in the subject line. For a notice of dispute, use “Notice of Dispute.”

You may also contact your STADIONIC project manager, who will route your request to the correct person.